American Storage Co. FAQ's

Where are we located?

191 County Rd 46
Norwich, NY 13815
*Up the hill from Lowe's, before the Chenango County Sheriff's Office.

What are the office hours?

Monday through Friday, 9 AM to 5 PM
Saturday from 9 AM to 2 PM
Closed on Sunday

What are the access hours?

Access your unit at any time, 24/7.

How do I secure my unit?

We provide a combination disk lock with every rental, free of charge. *Please return lock to facility dropbox upon vacating your unit.

Who can I hire to move my belongings?

For reliable and professional moving services, we recommend Miller Movers. With over 70 years of experience, this trusted local company is based at 194 Randall Avenue, Norwich, NY 13815. Contact them at (607) 334-4184 to schedule your move.

Am I required to store long-term?

We offer flexible month-to-month lease options. You can store with us for as short or as long as you need, with a one-month minimum rental.

How do I pay my storage bill?

You can pay your storage bill online using a debit or credit card. Additionally, you can request autopay enrollment at anytime by emailing ASCinfo@americanstorageco.com or calling (607) 548-0085.

What documentation do I need to rent a unit?

A valid government-issued ID, such as a driver’s license, passport, or state ID, is required.

What items am I not allowed to store?

You cannot store perishables, plants, animals, stolen or illegal goods, flammable or hazardous materials, or combustible items/liquids.

Do I need insurance coverage on my stored property?

American Storage Co. does not provide insurance for tenant property. Tenants are responsible for securing their own insurance coverage. Homeowners or renters insurance may extend to items in offsite storage. For added convenience, American Storage Co. offers optional third-party insurance plans alongside your rental agreement as an added expense.